1. Introduction:
Welcome to E & May Cleaning Multiservices LLC (“Company,” “we,” “our,” “us”). By using our website emaycleaning.com, submitting your information, or engaging with our cleaning services, you agree to these Terms of Service, Privacy Policy, and Messaging Policy.
2. Services:
E & May Cleaning Multiservices LLC provides cleaning services. Communication with customers may occur via phone, email, or SMS text messages.
3. SMS Messaging Consent:
By submitting your phone number on our website or through service forms, you consent to receive SMS messages from E & May Cleaning Multiservices LLC. Messages may include cleaning confirmations, load status, schedule changes, or service updates.
Message Frequency: Varies depending on cleaning activity.
Cost: Message and data rates may apply.
Opt-Out: Reply STOP to unsubscribe at any time.
Help: Reply HELP for more information.
For urgent inquiries, you may contact us at:
Phone: (786) 445-2705
Email: info@emaycleaning.com
4. Privacy Policy:
Data We Collect: Name, phone number, email, and cleaning service details submitted through our forms.
How We Use Data: To provide cleaning services, confirm, send service updates, and respond to customer inquiries.
Storage & Security: Customer data is stored securely and not sold, rented, or shared with third parties except as required by law.
Third-Party Services: Our SMS services may be facilitated through trusted third-party carriers, subject to their compliance requirements.
5. Refunds & Cancellations:
Since cleaning are service-based, cancellations may be handled on a case-by-case basis. Refunds are only provided if cleaning services are not delivered as agreed.
6. User Responsibilities:
By using our services, you agree not to misuse or attempt to exploit our dispatch systems. Customers must provide accurate information for communication and service delivery.
7. Changes to Policy:
E & May Cleaning Multiservices LLC reserves the right to update these Terms and Policies at any time. Updates will be posted at emaycleaning.com.
8. Contact Information:
E & May Cleaning Multiservices LLC
2236 W 74th St, Hialeah, FL 33016
Phone: (786) 445-2705
Email: info@emaycleaning.com